Usher, John M.
Steele, Philip H.
Date of Degree
Graduate Thesis - Open Access
The U.S. furniture industry is facing intense foreign competition due to globalization. U.S. Competitiveness Survey identified responsiveness and on-time delivery as the major strategic areas to improve competitive advantage. To enable the U.S. furniture industry to become more responsive to customers and simultaneously ensure on-time delivery, an order promising framework was proposed for a make-to-order environment. The proposed order promising strategy was to implement advanced scheduling based on a drum-rope-buffer control system. A study was conducted on an upholstery manufacturing industry to demonstrate the potential lead-time improvement that may arise from implementing the proposed strategy. To carry out the study, a prototype database application was developed based on the operational policy of the example company to support order promising. The study results showed a possible improvement of 67% in the current lead-time performance of the company. Finally, a set of recommendations was made to develop an order promising system for the furniture industry.
Bhoot, Abhishek, "Development of an Order Promising Framework for Furniture Industry" (2004). Theses and Dissertations MSU. 1446.