Theses and Dissertations


Kishki Hall

Issuing Body

Mississippi State University


Davis, James E.

Committee Member

Adams, Joe T.

Committee Member

Amienyi, Osa' P.

Committee Member

Wiseman, William M.

Date of Degree


Document Type

Dissertation - Open Access


Community College Leadership

Degree Name

Doctor of Philosophy


College of Education


Department of Educational Leadership


This study’s general purpose was to examine nontraditional students’ satisfaction with services provided by community colleges. A survey was administered to 81 Coahoma Community College students who identified themselves as nontraditional students. The Nontraditional Students’ Satisfaction survey was designed to examine the needs and satisfaction of nontraditional students. The nontraditional students at Coahoma Community College deemed getting information on financial aid opportunities, studying and test taking, computers and Internet use, job opportunities in their majors and academic tutoring as most important. The nontraditional students at Coahoma Community College deemed getting information on campus events and/or campus job opportunities as least important. In addition, the nontraditional students deemed getting advice on careers, getting advice on choosing courses, taking an active part in what goes on in their classes, having one place to go for general questions and problems, and having access to campus services and offices and/or on weekends as most important. The nontraditional students indicated participating in social activities on campus and being involved in extracurricular activities such as clubs, organizations, and student government as least important. Overall, the research data indicated that nontraditional students were satisfied with the services provided by Coahoma Community College. The nontraditional students were more satisfied with the opportunities to take an active part in what goes on in classes and instructors’ availability outside of classes. The findings suggested that there was no significant relationship between nontraditional students encountering problems and their expressions of satisfaction.