Theses and Dissertations

Advisor

White, Carol C.

Committee Member

King, Stephanie B.

Committee Member

Coats, Linda

Committee Member

Oswalt, Katie

Date of Degree

5-16-2025

Original embargo terms

Embargo 1 year

Document Type

Dissertation - Open Access

Major

Community College Leadership

Degree Name

Doctor of Philosophy (Ph.D.)

College

College of Education

Department

Department of Industrial Technology, Instructional Design, and Community College Leadership

Abstract

As higher education continues to become more competitive with each passing year, research indicates that a favorable image perception of an institution can be achieved through strategic social media presence. With previous literature primarily discussing the impacts of institutional image at a university level, this dissertation explores the role of institutional image in first-generation student choice to attend a rural Southern community college. Using photo elicitation, this qualitative study sought to understand how a rural community college’s social media influences rural, first-generation student’s perception of the college. Results indicated that institutional image perception through social media may play a role in affecting participants' college choice decisions. This study examined the perceptions of nine participants and how five social media images from a single, rural Southern community college might influence their college decision process. The findings highlighted the roles that relationships, attainability and visualization play on participant perception and ultimately college choice. Interestingly, the findings highlight that participant perceptions shape their realities. Many of these participants were confident in their perceptions about a single rural, Southern community college in many cases without ever setting foot on the campus. The present study added to existing literature by expanding on Perna’s (2006) conceptual model to include first generation, rural participant perceptions into the higher education college choice context. Future qualitative research on institutional image perception may consider investigating additional samplings of participants including dual credit students. Future research may continue the present study to understand perceptions of first-generation, rural college students after enrollment to explore if their institutional image perceptions were confirmed after becoming a full time student at the community college.

Available for download on Thursday, June 11, 2026

Share

COinS