Theses and Dissertations

ORCID

https://orcid.org/0000-0002-7863-5933

Advisor

Nukpezah, Julius

Committee Member

French, P.Edward

Committee Member

Potter, Michael R.

Committee Member

Breen, Joseph "Dallas"

Date of Degree

5-16-2025

Original embargo terms

Visible MSU Only 2 Years

Document Type

Dissertation - Campus Access Only

Major

Public Policy and Administration

Degree Name

Doctor of Philosophy (Ph.D.)

College

College of Arts and Sciences

Department

Department of Political Science and Public Administration

Abstract

In a growing environment of uncertainty, building organizational resilience has become increasingly vital. Organizational resilience, the ability to adapt, absolve, and bounce back from disruptions, contributes to organizational continuity and satisfaction for all stakeholders. Although academic interest in unearthing factors that influence organizational resilience has increased over the past decade, there is little consensus on what makes public organizations resilient. This dissertation argues that understanding the antecedents of organizational resilience and its implications for organizational performance requires integrating multiple theories. The dissertation draws from system theory, resource-based view theory, the dynamic capabilities theory, contingency theory, human relation theory to propose that organizational resilience is influenced by organizational capabilities, managerial competencies, and employee factors. It tests these assertions using employee perception data from the 2023 Federal Employee Viewpoint Survey. The findings indicate that organizational climate, organizational innovation, organizational learning, and organizational quality that characterize organizational capabilities contribute to organizational resilience. The dissertation also reveals that quality leadership and supervision enhance managerial competencies and hence organizational resilience. Furthermore, employee experience and employee engagement are important employee factors that contribute to organizational resilience. Theoretically, the dissertation extends the merits of organizational capabilities, managerial competencies and employee factors to organizational resilience. Regarding policy implications and recommendations, the dissertation offers policy and managerial implications that advance practice.

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