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Assessment, like cooking, is something of an art with a creative dash of qualitative and quantitative data crunching for texture and flavor. Combining complimentary dishes into tasty meals leads to good reviews and repeat customers. Assessment examines how what the library provides impacts and/or is perceived by users and guides strategic planning discussions and development of future services or resources.
Association of College and Research Libraries
Dobbs, Aaron W., "The Library Assessment Cookbook" (2017). Hosted Print Material. 12.