Theses and Dissertations

William Kelly

Issuing Body

Mississippi State University

Advisor

Smith, Brian

Committee Member

Bullington, Stanley F.

Committee Member

Tian, Wenmeng

Committee Member

Ma, Junfeng

Date of Degree

5-1-2020

Original embargo terms

Visible to MSU only for 2 years

Document Type

Dissertation - Open Access

Major

Industrial and Systems Engineering

Degree Name

Doctor of Philosophy

Degree Name

Doctor of Philosophy (Ph.D)

College

James Worth Bagley College of Engineering

College

James Worth Bagley College of Engineering

Department

Department of Industrial and Systems Engineering

Department

Department of Industrial and Systems Engineering

Abstract

Successfully implementing continuous improvement and quality methodologies have been challenging over the past century. Challenges occur in managing change in the organization, which can be effectively addressed through relationship building in concert with strong leadership. Even with solid leadership, change management, and relationship building, initiatives have challenges quantifying and identifying when to intervene in order to keep them on track for success. Creating a quantitative model using a 3-parameter logit s-curve, Blythe S-curve, to illustrate the growth and decay of the handoff of projects to the process owner will allow leadership the knowledge and direction to keep the initiative moving in a positive direction. Leveraging the Hotelling T2 multivariate charts on the residuals derived from the Blythe S-curve will give definitive statistical evidence on when to intervene on projects in the earliest possible time frame. Leaders in organizations implementing and actively using change management, relationship building, the Blythe S-curve model, and Hotelling T2 multivariate charts to drive quality and continuous improvement methodologies in their organization will improve the likelihood of success.

URI

https://hdl.handle.net/11668/16496

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