Theses and Dissertations

Issuing Body

Mississippi State University

Advisor

Laura E. Marler

Committee Member

Sharon L. Oswald

Committee Member

Rebecca G. Long

Committee Member

James M. Vardaman

Committee Member

Robert F. Otondo

Date of Degree

8-6-2021

Original embargo terms

Worldwide

Document Type

Dissertation - Open Access

Major

Management

Degree Name

Doctor of Philosophy

College

College of Business

Department

Department of Management and Information Systems

Abstract

Non-family employees are indispensable resources for family firms as they grow. However, despite the recent scholarly attention toward non-family employees, it is still not clear how such important human resources should be managed and/or retained in family firms. To add to the limited body of knowledge on non-family employees working at family firms, this dissertation highlights the role of family-friendly workplace practices in preventing turnover intentions of non-family employees based on conservation of resources theory. Drawing on a sample of 116 dyad data (family business owner - non-family employee), this dissertation shows that family-friendly workplace practices prevent turnover intentions of non-family employees through decreased burnout. Moreover, it is found that family-friendly workplace practices in the family firms are affected by family influence. Thus, this dissertation not only creates avenues for future research on non-family employees, but also provides insight into the critical role of family-friendly workplace practices in the family firms.

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