Theses and Dissertations

ORCID

https://orcid.org/0009-0008-1009-1854

Advisor

Stanisevski, Dragan

Committee Member

Potter, Mike

Committee Member

Shoup, Brian

Committee Member

Rush, Christine

Date of Degree

12-12-2025

Original embargo terms

Immediate Worldwide Access

Document Type

Dissertation - Open Access

Major

Public Policy and Administration

Degree Name

Doctor of Philosophy (Ph.D.)

College

College of Arts and Sciences

Department

Department of Political Science and Public Administration

Abstract

The purpose of this research is to investigate the impact of digital communications on social capital development within the workplace in public institutions of higher education. While previous literature recognizes the potential implications of the internet on areas like social capital (Putnam, 2000; 2020) and formal and informal communications in organizations (Simon, 1997), an in-depth understanding of how modern digital communications impact social capital development is still necessary to address the gap in literature and to analyze the impact of digital communications on the development of organizational social capital. The potential implications of this work on scholarly research include expanding understanding of the connection between digital communications and social capital development, opening avenues for future research to look further into conceptual connections with organizational culture, and providing advancement for connecting theoretical approaches and practical application in public administration. This research could have an important impact on the application of communication policies and practices that can be utilized in the workplace to promote stronger, positive relationships between employees that also have a positive effect on the organization’s culture.

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