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Keywords

dehumanization, lived experience, social support, Black/African Americans

Document Type

Research Studies

Abstract

Background

Perceived dehumanizing experiences when interacting with social assistance caseworkers and providers can contribute to negative perceptions of the service system that may impede enrollment and retention of families in need thereby contributing to health disparities.

Purpose

This study aimed to use secondary analysis of qualitative data to explore the interaction between social services workers/providers and recipients from the perspectives of families seeking social support services in Mississippi.

Methods

This study analyzed secondary qualitative data from a sample of (n=15) representatives in Mississippi. Data was analyzed using a thematic analysis approach.

Results

Participants reported perceived dehumanized experiences such as stigma and stereotypes related to being Black. Additionally, lack of support with the resource’s referral process and anxiety about future interactions with law enforcement were major themes that emerged from this analysis.

Conclusion

Our analysis demonstrates the importance of depicting the operational use of the term “dehumanization” to describe negative experiences and engagement. However, the perspectives of caseworkers and providers must be investigated before effective interventions can be implemented.

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