Keywords
Maternal healthcare, patient-provider communication, prenatal care, postnatal care, health disparities, maternal outcomes, patient-centered care
Document Type
Case Reports
Abstract
Effective communication between healthcare providers and pregnant individuals is a critical factor in shaping maternal healthcare experiences. This study explores the role of provider-patient communication in prenatal and postnatal care among a group of Mississippi mothers, highlighting how communication influences trust, decision-making, and overall satisfaction with care. Using qualitative data collected through in-depth interviews, this case study examines both positive and negative communication experiences, identifying key barriers such as dismissiveness, lack of transparency, and rushed interactions. Findings suggest that when providers engage in clear, compassionate, and culturally competent communication, patients feel more empowered and supported in their care. Conversely, poor communication can lead to uncertainty, stress, and dissatisfaction. This study underscores the need for improved communication training for providers, structured patient engagement strategies, and policy interventions to enhance maternal healthcare outcomes in Mississippi.
Recommended Citation
Clayborn, B.,
&
Hayes, T.
(). More Than Words: How Communication Shapes Maternal Healthcare Experiences in Mississippi.
Journal of Public Health in the Deep South, 5(2), 3.
DOI: https://doi.org/10.55533/2996-6833.1105