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Societal changes brought about by the COVID-19 pandemic have shown the importance of both intrapersonal and interpersonal skills in virtual environments. Two midwestern university instructors joint-taught their spring 2021 agricultural education and training program development courses, bringing students together in virtual teams during the pandemic. Course content included human-centered design (HCD) practices (a problem-solving approach focused on the end-user) applied to traditional models of education and program planning. Previous research from other fields has shown that HCD helps students become more empathetic, collaborate in more meaningful ways, and appreciate the need to adapt their points of view. Students in this training program development course completed a retrospective pre-posttest survey about their perceptions of skills associated with HCD. Overall, the course had a significant impact on skills associated with human-centered design. Further research should be conducted to explore human-centered practices applied to traditional education and training program planning models.



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